support hub

We’re here to keep you thriving

Need help with Clear Nutrition? Our team of nutrition specialists and product experts are on standby.

Contact support

Reach our specialists for personalized assistance, nutrition guidance, or account help. We respond within 24 hours on business days.

support@trysonder.co

Response window

Typical turnaround is under 12 hours. Priority support is available for professional and enterprise teams.

live status: responding now

Frequently asked questions

How do I analyze my food?

Tap the camera icon in Clear Nutrition. Our Clear Vision AI captures your meal, identifies ingredients, estimates portions, and calculates nutrition within seconds.

Is my data secure?

Absolutely. We use data systems with enterprise-grade security, and you may delete your account at any time.

Can I tailor Clear Nutrition to my diet?

Yes. Set preferences for plant-based, keto, paleo, allergen-free, or create your own profile—your coach adapts instantly.

What if the AI misses something?

Use quick-edit to adjust ingredients or portions. Those refinements train our models and ensure your future scans get smarter.

still need help?

Connect with a human nutrition specialist

Email us anytime or schedule a white-glove onboarding session for teams and professionals.

Contact support